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ORDERS

Order Processing

Manage customers, contacts and addresses



Manage your customer information so it's always up to date.

Manage orders



Manage orders from checkout through to fulfilment.

Email order confirmations



Send customers confirmation of order via email.

Manage shipping tracking



Add delivery tracking details per fulfilment.

One click order fulfilment



Fulfil an entire order with a single click.

Part ship order fulfilment



Fulfil an order line by line.

Hold orders



Prevent orders from being shipped, automatically hold orders based on payment type.

Validate customer postcodes



Ensure post codes are formatted correctly for the country.

Powerful order processing



Manage the full order lifecycle with our comprehensive order processing tools.

Manage returns



Simple to use returns process.

Customer EU VAT exclude option



VAT handling for EU companies With an EU VAT number.

User defined return codes



Specify multiple return codes to help with returns processing.

Block customers



Stop unwanted visitors from using your shop.

Paper catalogue order facility



A dedicated process for visitors to order hard copies of your catalogues.

Account management



Allow customers to view orders, statuses and change account information.

Order restrictions



Specify registered payment address only option.

Block countries /postcodes



Exclude countries and postcodes from being able to place orders.