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RETURNS

Easy returns process



Customers can sign in to their account to flag the items they wish to return. Confirmation is then sent by email with their unique return reference and return instructions.

User defined return reason codes



Create as many return reason codes as you need.

Acknowledge returns



You can acknowledge receipt of returns, capture the return condition and automatically send confirmation of receipt to the customer by email.

Return items to stock



Choose whether to put items back into stock or transfer to a holding location.

Customise return email template



Use our email template editor to customise your return confirmation for the look you want.

Export returns via spreadsheet



Export returns to spreadsheet for returns between a specified date range.

Returns REST API



Integrate your backoffice systems to automatically transfer returns using our REST API.