InCart ecommerce platform
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About us

InCart has been at the forefront of ecommerce since 2006, working closely with market leading businesses in online selling.  Since 2015 we have expanded our customer base beyond enterprise to offer our ecommerce platform to aspirational SME's.

 

"We formed InCart with a single focus; to build the best ecommerce platform to help our customers achieve online success.  As a low volume, high quality provider of ecommerce we haven't been constrained by corporate red tape or the economics of operating a high volume ecommerce business, we have been free to build the tools our customers need to succeed.

 

We have a talented and approachable team who understand ecommerce within retail, mail order, B2B and engineering and are on hand to help you get the most out of the platform."

James Britton MSc, InCart Founder.

 

We've worked with large and small businesses in a wide range of industries; clothing, footwear, cycling, fishing and shooting, car and motorcycle parts, computer equipment, printer consumables, wheels and tyres, baby and nursery equipment, motorsport equipment, hand tools and power tools, engineering consumables, safety equipment, machinery and more.  Helping us create a powerful and diverse platform to benefit all our customers.
 

 

FAQ

 

Do you have different versions of your platform?  No - we only produce one version of the platform for all.  You choose how much of the platform you want to use safe in the knowledge the extra functionality is available when you need it.  

How much does InCart cost?  Our pricing is based on how much of the system resources we think you are going to use.  To simplify the calculation we normally base the cost on the value of sales per month.  We have three exceptions to this rule; a business utilising advanced pricing, or selling car or motorcycle parts, or selling assemblies and sub assemblies.  These functions are resource intensive and normally require the use of a dedicated server.  Many of our customers use a dedicated server.  See our pricing.

Do you offer tiered support?  No - we offer the same level of support for all our customers.  We do prioritise support to ensure high priority requests are dealt with quickly.

How often are new releases?  We release new functionality quarterly which forms a combination of core InCart requirements and customer requests.  Any bug fixes are released as soon as available and applied between midnight and 6am.

Do you offer bespoke development services?  Yes - if you require bespoke functionality which is not currently offered by the platform and can only be accessed by your business we can provide this service.